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Allie Varga_Spousal Caregiver's avatar

Sage,

Thank you for writing this. As a 53-year-old career waitress who prides myself on delivering actual, old-school hospitality, your post hit home on so many levels.

I actually owned a small restaurant before taking my current job, so I see this from both sides of the pass. The reality is that there was absolutely no way for a small business like mine to pay servers a "living wage" hourly without going under—we were already struggling just to keep the lights on. And frankly, excellent servers don't want a flat hourly wage anyway. Tipping is far more lucrative, but it only works when it's done correctly.

Whenever a guest apologizes to me for making "too many requests," I always stop them and say, "I am your servant for the duration of your meal—please ask for absolutely everything you need." True service is about anticipating needs, being gracious, and earning that gratuity through genuine care.

That’s why it completely crushes me to see what’s happening with these 20-something-year-olds giving horrible service. Seeing counter-service joints and "meat robots" demand 20% to 30% tips for handing over a bag—and then telling a customer to get their own ketchup—is incredibly frustrating. It completely cheapens the hard work and artistry that dedicated tableside servers put into every single shift. It’s exactly why the scales have broken.

The system is broken on both ends, and like you, I worry about the standard of care and courtesy we're teaching the next generation. Thank you for speaking up so boldly and for refusing to let it slide.

Danni Levy's avatar

Tipping is right when it is right. My heart knows. It is so exaggerated when it is so exaggerated. My heart makes a choice to say no and does not doubt. Italy has given me a healthier perspective and going back to the States on visits is always a clearer view of the absurdities. Oh and this - tipping does not mean you are a good or better human. Tipping is not always a sign of loving kindness. Tipping is not a core value when core values are not added.

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